Brickell is the financial district of Miami, Florida, just south of the Miami River and downtown. Along Brickell Avenue and Brickell Bay Drive, office towers and residential high-rises stand shoulder to shoulder, with Brickell City Centre, Mary Brickell Village and Simpson Park among the neighborhood's landmarks, and the Metrorail and Metromover running through it. Most residents live in condominium towers, from older buildings near the bay to newer ones with sleek European-style kitchens: integrated refrigerators behind cabinet panels, induction cooktops, wall ovens and undercounter wine storage. Those kitchens look simple, but their appliances are tightly fitted and depend on building rules for every visit. 911 Appliance Services covers Brickell, ZIP codes 33129, 33130 and 33131. A dispatcher answers our line 24/7, helps narrow down the problem and books a technician who knows how high-rise visits work.
Phone (786) 980-9422 from the office or from home, any hour, or use the form on this page with your ZIP code. In Brickell, the dispatcher can book a same- or next-day visit.
Rather not call? Leave your name, phone and ZIP code — a dispatcher calls you back to set up the visit.
Prefer to talk right now? Call (786) 980-9422
You call or send the form. The line is answered day and night. Give the appliance, the brand, the model if you can, and any code on the display.
We note the building rules. Building name, front-desk check-in, service elevator hours and reservation, where a vendor vehicle can park, and whether the association needs a certificate of insurance. Our technicians are insured.
You protect the unit below. If water is involved, close the refrigerator or ice maker shutoff valve before anything else.
You approve the repair. On site, the technician tests the parts the symptoms point to, shows you which one failed and repairs it once you agree, using genuine or OEM-approved parts. Afterward, our warranty protects that repair, parts and labor, for up to 6 months.
Integrated appliances. Refrigerators, freezers and dishwashers hidden behind cabinet panels need careful handling and access through their grilles and hinges.
European brands. Many towers were fitted with Bosch, Miele, Gaggenau, Liebherr, Thermador or Sub-Zero appliances, each with its own controls and diagnostics.
Induction everywhere. Many buildings have no gas to the units, so induction and glass cooktops are the norm.
Tight ventilation. Integrated refrigerators and wine units breathe through narrow toe-kick or top grilles that are easy to block.
Shared plumbing. A leak in one unit can reach the floors below within minutes.
An integrated refrigerator in a Brickell condo looks like part of the cabinetry, and its cooling system is hidden from view. Many models pull room air through a grille at the toe kick and push warm air back out the same way. Rugs, trim and stored items in front of that grille starve the condenser of air, and dust builds up behind it over the years. Keep the grille clear, and vacuum it every few months. If the refrigerator runs warm anyway, the technician removes the grille, checks the condenser and fan, and tests the controls and sensors, all without taking the cabinet panel off unless the design requires it.
In a high-rise, a slow leak is everyone's problem. Know where your refrigerator's water shutoff is, usually behind the unit or under the sink, and close it at the first sign of water. Common sources are a cracked supply line, a filter housing that no longer seals, a water valve that does not close fully and a blocked defrost drain. When you call, tell the dispatcher whether the leak has stopped and whether the building has been notified. The technician will find the source and fix it, and if the problem is in the building's plumbing rather than the appliance, you will hear that.
Induction cooktops are standard in many Brickell towers. They are reliable, but their electronics dislike heat, moisture and power fluctuations. If a zone flashes a code, does not recognize a pan or shuts off early, note the code and check that the cookware is magnetic and flat. Make sure the cooling vents under the cooktop or in the cabinet below are not blocked. If the fault continues, the technician tests the coil, the power board, the fan and the sensors, and replaces only the part that has failed.
Brickell kitchens often hold Bosch, Miele, Gaggenau, Liebherr, Thermador, Sub-Zero, Wolf, Fisher & Paykel and Monogram, along with Samsung, LG, GE, Whirlpool, KitchenAid and Electrolux. We use these names to describe the appliances we repair; 911 Appliance Services is independent and not affiliated with any manufacturer.
Integrated and European appliances are designed to be serviced, and replacing one often means new panels or cabinet changes. One failed part on a sound unit is nearly always worth repairing. An appliance with a failed sealed system or several major faults may be better replaced. You see what the meter showed and choose the path yourself.
We work across Brickell: the towers along Brickell Avenue and Brickell Bay Drive, the buildings around Brickell City Centre and Mary Brickell Village, the residences near Simpson Park and the Miami River, and the condos along South Miami Avenue and SW 1st Avenue. Nearby, we also serve Coral Gables, Miami Beach, Doral and the rest of Miami-Dade and Broward. In Georgia, see our Atlanta page.
Call (786) 980-9422 any time, or send the form with your ZIP code and building name, and the dispatcher will set the visit. Office: 1200 Brickell Ave, Suite 1950, Miami, FL 33131.
In Brickell.
Arranged at booking.
For what we fix.
With EPA 608 certification for sealed-system work.
Behind every visit, in the trade for more than 15 years.
Yes: 33129, 33130 and 33131. Enter yours in the form or call (786) 980-9422.
In Brickell, the dispatcher can book a same- or next-day visit, within your building's service hours.
Yes. Mention it when you book so it is sent before the visit.
In many cases, yes. The technician works through the grille and hinges and removes the panel only if the design requires it.
Yes, along with Bosch, Thermador, Sub-Zero and other built-in brands.
Six months at most, on both the parts fitted and the labor.
Yes. The phone is answered around the clock; the visit is booked within building hours.
Neither. We are a private, family-run repair company. For fire, smoke or injury in the tower, call 911 and building security.