A wine collection takes years to build and only a few hot days to damage. In a warm, humid climate a wine cooler that stops holding temperature is an urgent repair, not a weekend project. 911 Appliance Services answers wine cooler calls 24/7, helps you protect the bottles, and sends a technician to find out why the cooler drifted. We take wine cooler calls from homes across Miami and the rest of Miami-Dade.
Call (786) 980-9422 or send the form on this page with the brand and model if you have them.

Rather not call? Leave your name, phone and ZIP code — a dispatcher calls you back to set up the visit.
Prefer to talk right now? Call (786) 980-9422
Not cooling, leaking water, compressor noise. Save the food before it spoils.
Read more →1. Measure every zone with our own thermometer and compare it with the settings.
2. Identify the cooling type. Compressor coolers work like a small refrigerator; thermoelectric coolers use a solid-state module and fans. They fail in different ways.
3. Check ventilation. Built-in coolers breathe through the front grille. A blocked grille is one of the most common causes of a warm cooler.
4. Test fans, sensors and controls for each zone.
5. Inspect the door, gasket, hinges and glass.
6. Check the compressor and condenser on compressor models.
You get the cause and the repair plan before work starts.

Brands we service include Sub-Zero, Viking, Marvel, U-Line, Perlick, Fisher & Paykel, Thermador, Monogram, Bosch, KitchenAid and others. We are independent and not affiliated with any manufacturer.
Parts are genuine or OEM-approved. Our warranty covers up to 6 months on parts and labor, and up to 12 months on Sub-Zero.
Many wine makers and appliance makers name about 55°F as a long-term storage temperature, and what matters most is that it stays steady. In a humid climate, a cooler with a weak gasket takes in moist air every time the door opens. The result is frost, water inside the cabinet and a cooler that runs longer and longer. A thermoelectric cooler can only cool a limited amount below room temperature, so in a hot room it may never reach its setting. Tell the dispatcher where your cooler sits; it helps the triage.
Where a wine cooler stands matters as much as how it is set. A few placement rules prevent many common problems:
A short outage will not hurt wine in a closed cooler; the bottles themselves hold temperature for a while. What matters is what happens after:
If your cooler holds bottles that matter to you, tell the dispatcher. We plan the visit with that in mind and give you an honest window, so you can decide whether to move the bottles to a cooler spot in the meantime.
Most wine coolers have a glass door, and many have tinted or UV-resistant glass and soft interior lighting. Light and heat are both hard on wine. If a door light stays on when the door is closed, the door switch may have failed, and the light adds heat inside the cabinet. A fogged or cracked glass door can also let warmth in. Our technicians check the switch, the lighting and the door glass and gasket as part of every wine cooler visit.
Call (786) 980-9422 about your wine cooler — the line is answered 24/7 — or send the form and we will call you back.
A person on the line.
For wine cooler calls.
With refrigeration, including built-in wine storage.
Whenever a wine cooler needs refrigerant work.
Careful around bottles and built-in cabinetry.
Warranty up to 6 months (up to 12 months on Sub-Zero).
Wine cooler visits cover Miami-Dade; in Georgia, start from our Atlanta page. 911 Appliance Services is family-owned. Office: 1200 Brickell Ave, Suite 1950, Miami, FL 33131.
About 55°F is a common long-term storage temperature. Serving temperatures vary by wine; a dual-zone cooler lets you keep both.
Each zone has its own sensor and often its own fan. One of them has usually failed.
Yes. Sub-Zero repairs carry our warranty of up to 12 months on parts and labor.
Larger ones usually are. For small countertop units we tell you honestly after the diagnosis.
Call the dispatcher. We give you an honest window, usually same- or next-day.
Usually not. Most wine coolers are made for indoor rooms and struggle in outdoor heat. Check the manual for the allowed room temperatures.
Not necessarily. Some coolers return to default settings. Set the zones again; if the cooler does not cool down within a day, call us.
Yes, along with built-in and freestanding wine coolers and wine columns.
A day or two of mild warmth rarely ruins wine; long periods of heat and repeated swings do the damage. Move your best bottles somewhere cool and dark, and call us so the cooler is steady again soon.
It helps. On most wine coolers the label is inside the cabinet, on a side wall or the ceiling. A photo of it lets us plan the right parts for the visit.