Snellville, Georgia, sits in southern Gwinnett County about twenty-five miles east of downtown Atlanta, where Highway 78 crosses Scenic Highway. The city's motto, "Everybody's Somebody in Snellville," fits a place built around families: T.W. Briscoe Park fills with ball games on weekends, the Grove at Towne Center is giving the city a walkable new center, and quiet subdivisions stretch out along Oak Road, Centerville Highway and Lenora Church Road. In houses full of kids, practices and visiting grandparents, the refrigerator and the range seldom rest. 911 Appliance Services serves Snellville through its Atlanta dispatch line, so a dispatcher answers your call, works through the symptoms with you and books a technician.
Reach us at (770) 407-8854 morning, noon or night, or send the form on this page with your ZIP code. In Snellville, the dispatcher can book a same- or next-day visit.

Rather not call? Leave your name, phone and ZIP code — a dispatcher calls you back to set up the visit.
Prefer to talk right now? Call (770) 407-8854
family refrigerators that run warm, ice up inside or start to rattle and hum.
Read more →gas and electric ranges, smooth tops and induction cooktops.
Read more →Talk to a dispatcher. The Atlanta line is staffed at every hour. Mention the appliance, the brand and model, and what is going wrong.
Narrow it down together. The dispatcher asks about the sounds, codes and timing, suggests what you can safely look at, and explains how to keep food safe or stop water from spreading.
Fit the visit into the family calendar. Tell us which hours work between school, practices and work, and the arrival window is set inside them.
The repair itself. The technician tests the parts the symptoms point to, explains the failure and repairs it once you give the go-ahead. Parts are genuine or OEM-approved, and our warranty covers the repair, parts and labor, for up to 6 months.
Subdivisions built in the 1980s, 1990s and 2000s. Much of Snellville grew in those decades. Kitchens there have usually had one round of appliance replacement, and the second generation is now reaching the age when fans, defrost parts, igniters and control boards begin to fail.
Houses full of people. Big families, carpools and weekend sleepovers mean refrigerator doors that open constantly, dispensers in heavy use and ovens running on school nights and Sunday dinners alike.
Garage freezers and second refrigerators. Many garages hold an extra refrigerator for drinks and snacks or a chest freezer stocked for the season. In a Georgia summer, those garages get very hot.
Basements on rolling lots. The terrain around Snellville gives many homes a lower level with a wet bar, a beverage cooler or a spare freezer.
Summer storm outages. Tall pines and afternoon thunderstorms bring power interruptions, and the restart afterward is hard on start relays and electronic controls.

In a busy Snellville home, a warm refrigerator affects school lunches, practice snacks and dinner within hours. If it stops, keep the doors closed and look at what you can check: the plug, the breaker, the temperature setting and whether a child bumped it to the lowest number. Listen for the compressor and the fans. If nothing helps, move milk, meat and leftovers to a cooler, photograph the model label, and call. The dispatcher works through the symptoms and finds the earliest visit that fits your family's schedule. Then, as a habit, teach everyone to close the door firmly and keep the vents inside clear of juice boxes and containers; it saves wear on fans and gaskets.
A freezer in a garage that reaches the high nineties in July works much harder than one in the kitchen. Give it space on all sides, keep it out of direct afternoon sun, and vacuum the condenser or the side grilles in late spring before the heat arrives. Check the lid or door seal with a strip of paper. Place a thermometer inside and glance at it when you take something out. If the freezer runs constantly or the food feels soft at the edges, call before it fails completely; a start relay or a fan is far simpler to replace than a freezer full of food.
We repair Whirlpool, GE, Frigidaire, Samsung, LG, Kenmore, Maytag, KitchenAid, Amana, Bosch, Electrolux, Haier and Café, as well as Sub-Zero, Wolf and Viking. 911 Appliance Services is an independent company, and a brand on this list is simply one we repair.
Most refrigerators, freezers and ranges with one failed part are worth repairing. When an older appliance has a failed sealed system or several problems at the same time, replacement may make more sense. The technician explains what was found, and you choose what to do.
We serve homes across Snellville: the Grove at Towne Center and the city center, the neighborhoods near T.W. Briscoe Park, and the subdivisions along Highway 78, Scenic Highway, Oak Road, Centerville Highway, Lenora Church Road, Ronald Reagan Parkway and Pate Road. Nearby, we also cover Lilburn, Grayson, Loganville, Lawrenceville, Stone Mountain and the rest of our Atlanta service area. The Atlanta page shows all the cities we serve; Florida homes are covered from the main page.
Call (770) 407-8854 any time, or send the form with your ZIP code, and a dispatcher will arrange the visit. Office: 1201 Peachtree St NE, Suite 2000, Atlanta, GA 30361.
Before anyone heads out.
In Snellville.
On the parts and labor of every repair.
EPA 608 certified for sealed-system work, from a family-owned company with 15+ years of experience.
Tell the dispatcher which hours work, and the arrival window is set inside them whenever possible.
In Snellville, the dispatcher can book a same- or next-day visit, with the most options for calls placed early.
Usually. Cleaning the condenser and replacing a weak start relay or fan often restores it. The technician also checks where it stands.
An old filter, a frozen line in the door or a weak inlet valve. The technician tests each one.
Yes. We service undercounter wine and drink coolers along with full-size refrigerators.
Up to 6 months on the parts we fit and the labor to install them.
Yes. A dispatcher stays on the Atlanta line overnight and finds you the nearest available time.
No. We are an independent repair company, family-owned and unrelated to public safety. If anyone's life is in danger, call 911.