Suwanee, Georgia, in northern Gwinnett County about thirty miles northeast of downtown Atlanta, is known for Town Center Park, the Suwanee Creek Greenway and some of the most sought-after schools in the region. Most of the city is family neighborhoods: two-story homes from the 1990s and 2000s off Lawrenceville-Suwanee Road, McGinnis Ferry Road and Peachtree Industrial Boulevard, golf and swim communities, and newer townhomes near the town center. These are busy kitchens that feed school lunches, practices and weekend gatherings. 911 Appliance Services covers Suwanee from its Atlanta dispatch line: a dispatcher answers, helps work out the problem and books the technician.
Call (770) 407-8854, any time of day, or send the form on this page with your ZIP code. In Suwanee, the dispatcher can book a same- or next-day visit.
Rather not call? Leave your name, phone and ZIP code — a dispatcher calls you back to set up the visit.
Prefer to talk right now? Call (770) 407-8854
French-door and side-by-side refrigerators with warm sections, leaks or dispenser trouble.
Read more →A real person answers. The Atlanta dispatch line is staffed at all hours. Tell us the appliance, the brand and model if you have them, and what is happening.
We work out the likely cause. A few questions usually point to the problem area. You hear what you can check safely and how to keep food cold or contain a leak until the visit.
An arrival window that fits school runs. We set a clear window so you can plan around pickups and practices.
Testing and repair at home. The technician tests the parts the symptoms point to, explains the fault and repairs it with your approval. Parts are genuine or OEM-approved, and the warranty covers parts and labor for up to 6 months.
Family-sized refrigerators. Most Suwanee homes have a French-door or side-by-side refrigerator with ice and water in the door, used many times a day. Dispensers, ice makers, door gaskets and fans wear the fastest.
Garage freezers for busy schedules. Many families keep a chest or upright freezer in the garage stocked for weeknight meals and sports snacks. Georgia summers push those units hard.
Basements with media rooms. Finished basements often add a beverage center or a mini refrigerator, easy to forget until it fails.
Homes reaching their second decade. Houses built in the late 1990s and 2000s often still have original or first-replacement appliances, now at the age when igniters, bake elements, defrost heaters and control boards start to fail.
Storm season. Thunderstorms through north Gwinnett cause outages, and the restart afterward is a common time for start relays and controls to give out.
When a family fills water bottles and cups all day, the dispenser and ice maker see a lot of wear. Ice that sits unused fuses into a block and jams the auger, so use the dispenser regularly or empty the bin before a trip. Change the water filter when the light comes on; an old filter slows the flow and can starve the ice maker. If the door dispenser stops but the ice maker still works, the line in the door may have frozen because of a gap in the seal. When we come out, we test the whole path, from the supply valve and inlet valve to the ice maker, auger motor, chute and dispenser switches, and repair the part that failed. A quick tip for families: if the dispenser is used mostly for water, run the ice maker every few days or switch it off, because a full bin left alone for weeks is the most common cause of a jammed auger.
We repair Samsung, LG, GE, Café, Whirlpool, KitchenAid, Frigidaire, Maytag, Bosch, Electrolux, Haier and Kenmore, plus Sub-Zero, Wolf, Viking, Thermador and Monogram. 911 Appliance Services is an independent repair company, and brand names here describe the appliances we repair without implying a connection to their makers.
Most refrigerators, freezers and ranges with one worn part are worth repairing, especially large family-size models that would be a big purchase to swap out. A unit with a failed sealed system, a rusted oven floor or several faults at the same time may be better replaced. The technician walks you through the findings, and you decide.
We serve homes across Suwanee: Town Center and the area around the park, the neighborhoods along Lawrenceville-Suwanee Road, McGinnis Ferry Road, Peachtree Industrial Boulevard, Buford Highway, Old Atlanta Road and Settles Bridge Road, and the communities near the Suwanee Creek Greenway. Nearby, we also cover Duluth, Johns Creek, Buford, Lawrenceville, Cumming and the rest of our Atlanta service area. The Atlanta page lists all the cities; Florida homes are covered from the main page.
Call (770) 407-8854 at any hour, or send the form with your ZIP code, and a dispatcher will schedule your visit. Office: 1201 Peachtree St NE, Suite 2000, Atlanta, GA 30361.
Before the visit.
In Suwanee.
For parts and for labor.
And EPA 608 certified techs for refrigerant repairs.
With 15+ years in the trade.
Yes, together with nearby parts of Gwinnett and Forsyth counties. Put your ZIP code in the form, or check with the dispatcher at (770) 407-8854.
In Suwanee, the dispatcher can book a same- or next-day visit, with the widest choice of times in the morning.
Usually the ice has fused in the bin or the auger is jammed; sometimes the auger motor or chute flap has failed. We test and repair the part at fault.
A clicking freezer often has a failing start relay or a compressor struggling in the heat. Call soon to protect the food and the compressor.
Yes. Tell the dispatcher the hours that suit you and we book a window inside them. If nobody can be home, say who will let the technician in and how to reach them.
Every Suwanee repair carries up to 6 months of coverage for the new parts and for the work.
Yes. The Atlanta dispatch line is answered 24/7, and the dispatcher schedules the earliest open time.
No. 911 Appliance Services is independent and family-owned, and our name has nothing to do with public safety. If a life is at risk, dial 911.