Lithonia, Georgia, lies in east DeKalb County about twenty miles east of downtown Atlanta. Its name comes from the Greek for "city of stone," and the granite quarried here for more than a century went into curbs, buildings and monuments across the country. Today the small historic downtown on Main Street sits beside the Arabia Mountain National Heritage Area, where bare granite outcrops, pine woods and the PATH trail draw hikers and cyclists. The Lithonia mailing area reaches far beyond the city limits, into large subdivisions off Panola Road, Covington Highway, Rock Chapel Road and Evans Mill Road. Many of these households own their homes, raise families in them and expect their appliances to last. 911 Appliance Services covers Lithonia through its Atlanta dispatch line: when you call, a dispatcher helps you understand the problem and books a technician.
Call (770) 407-8854 any time of day, or send the form on this page with your ZIP code. In Lithonia, the dispatcher can book a same- or next-day visit.
Rather not call? Leave your name, phone and ZIP code — a dispatcher calls you back to set up the visit.
Prefer to talk right now? Call (770) 407-8854
refrigerators that get warm, collect frost or leave puddles under the doors.
Read more →You speak with a dispatcher. The Atlanta line has someone on duty around the clock. Describe the appliance, the brand and model number, and what it is doing.
The likely cause, step by step. The dispatcher asks how the problem started and what you hear or see, tells you what is safe to check, and explains how to keep food cold or contain a leak.
A window that fits your day. You receive an arrival window and can say which hours suit you, for example after a shift or before the school run.
Repair once you approve. The technician tests the likely parts, shows you what failed and repairs it with your agreement, using genuine or OEM-approved parts. Our warranty covers the repair's parts and labor for up to 6 months.
Subdivisions from the 1990s and 2000s. Most homes with a Lithonia address were built in a building wave around the turn of the century. Their second or even first set of appliances is now old enough for evaporator fans, defrost heaters, igniters and ice maker modules to fail.
The historic town. Small frame and granite-trimmed houses near Main Street and the old quarries have compact kitchens, older circuits and long-serving plumbing.
Garages that store extra food. Families who buy in bulk often run a chest freezer or a second refrigerator in the garage, where summer heat pushes compressors hard.
Wooded lots near Arabia Mountain. Homes close to the preserve and along wooded roads catch pollen, leaves and dust that clog condenser coils faster than usual.
Summer storms. Strong afternoon storms cut power across east DeKalb, and the surge when it returns tends to damage start relays and electronic controls.
Many kitchens in the Lithonia area still run the appliances the house came with, or their first replacements. At fifteen to twenty years, a refrigerator or range can often keep going with one or two new parts, but some things are worth knowing. Defrost systems wear out, so frost on the back wall of the freezer is an early sign to act on. Door gaskets harden and stop sealing, which makes the compressor run longer and raises the power bill. Older ovens lose accuracy as their sensors age; a simple oven thermometer reveals the gap. When the technician visits, you hear not only what failed today but also which parts look worn, so you can decide whether to keep investing in the appliance or plan for a new one.
A garage chest freezer full of meat and family meals is worth checking regularly. Clean dust off its coils or side grilles in spring, keep a few inches of space around it, and keep it out of the direct afternoon sun. Check the lid seal with a strip of paper: if the paper slides out easily, the gasket needs attention. Keep a thermometer inside, and if the freezer ever stops, leave the lid closed, since a full freezer holds its cold for about two days. Then check the outlet and the breaker and call the dispatcher with details about how full it is.
We repair Whirlpool, GE, Frigidaire, Kenmore, Maytag, Amana, Hotpoint, Samsung, LG, KitchenAid, Haier, Bosch and Electrolux, along with Sub-Zero, Wolf and Viking. 911 Appliance Services is an independent company; the brand list shows what we repair, nothing else.
A single failed part on a refrigerator, freezer or range usually makes repair the sensible choice. When an older unit has a failed sealed system or several worn parts at once, a replacement may be the better investment. The technician explains the facts and leaves the decision to you.
We serve homes in the city of Lithonia and the wider Lithonia area: Main Street and the historic district, the neighborhoods near Arabia Mountain and the PATH trail, and the subdivisions along Panola Road, Covington Highway, Rock Chapel Road, Evans Mill Road, Browns Mill Road, Klondike Road and Turner Hill Road. Nearby, we also cover Stonecrest, Conyers, Stone Mountain, Decatur and the rest of our Atlanta service area. The Atlanta page lists every city; Florida homes are covered from the main page.
Ring (770) 407-8854 at any hour, or send the form with your ZIP code, and the dispatcher will set your visit. Office: 1201 Peachtree St NE, Suite 2000, Atlanta, GA 30361.
So the visit is focused.
In Lithonia.
What failed and what is wearing.
On parts and labor for each repair.
With EPA 608 certification for refrigerant work, from a family-owned company in appliance repair for 15+ years.
Yes. We cover the whole Lithonia area; check your ZIP code in the form or give the address to the dispatcher at (770) 407-8854.
In Lithonia, the dispatcher can book a same- or next-day visit, and the widest choice of times goes to morning callers.
If one part has failed and the compressor is sound, repair usually makes sense. The technician tells you what else looks worn.
Yes, it usually points to a defrost heater, sensor or control. Left alone, it can block airflow to the refrigerator section.
Often. A start relay or overload damaged by the surge is a common cause and can be replaced.
The parts installed during the repair and the labor to put them in, for up to 6 months.
Yes. The Atlanta line has a dispatcher through the night, who reserves the soonest open time.
No. We are an independent, family-owned repair company, separate from public safety. When a life is in danger, dial 911.