Duluth, Georgia, lies in western Gwinnett County about twenty-five miles northeast of Atlanta, between the Chattahoochee River and the shopping corridor of Pleasant Hill Road. Its revived downtown and Town Green host concerts and festivals, the arena near Satellite Boulevard draws crowds, and Duluth is home to one of the most international communities in the metro area, with kitchens that cook a wide range of cuisines every day. Homes range from 1980s subdivisions to riverside estates and new townhomes. 911 Appliance Services serves Duluth through its Atlanta dispatch line: you call, a dispatcher answers, helps pin down the problem and gives you a set time for the technician.
Phone (770) 407-8854 at any hour, or send the form on this page with your ZIP code. In Duluth, the dispatcher can book a same- or next-day visit.
Rather not call? Leave your name, phone and ZIP code — a dispatcher calls you back to set up the visit.
Prefer to talk right now? Call (770) 407-8854
top-, bottom- and side-by-side refrigerators, French-door and built-in models that lose cold or leak.
Read more →upright and chest freezers, including the second freezers many families keep for bulk food.
Read more →high-output gas burners, coil and glass tops and induction surfaces.
Read more →Someone answers. The dispatcher on the Atlanta line takes the call, day or night, and asks about the appliance, its brand and model, and the symptom.
Phone triage. A few questions help identify the likely cause. You hear what is safe to check, such as a breaker or a water valve, and how to keep food safe if the refrigerator is failing.
A set time. You receive an arrival window to plan around.
Testing and repair. The technician tests the parts the symptoms point to, explains the fault and repairs it once you agree, using genuine or OEM-approved parts. Our warranty on that Duluth repair runs up to 6 months for both parts and labor.
Hard-working gas cooktops. Many Duluth households cook daily and at high heat: stir-frying, simmering stocks for hours, grilling on the cooktop. Burner ports clog, spark electrodes get coated, and igniters and valves wear faster than average.
Full refrigerators and extra freezers. Families who shop in bulk at the area's international markets often keep a second refrigerator or a chest freezer in the garage. Packed shelves block airflow, and garage heat pushes the compressor hard.
Kimchi refrigerators and specialty units. Some homes have dedicated fermentation or specialty refrigerators alongside the main one. We repair the cooling system, fans, sensors and controls these units share with standard refrigerators.
Subdivisions from the 1980s and 1990s. Neighborhoods off Pleasant Hill Road, Peachtree Industrial Boulevard and Old Peachtree Road have appliances on their second or third round, plus original water lines and valves that can leak.
Storms near the river. Summer storms and the trees along the Chattahoochee bring outages, and restarts are hard on compressor start relays and controls.
Gas cooktops in Duluth often run for hours, and high heat and splatter take a toll. When we service one, we take the burners apart, clear the ports, check that each cap sits correctly, test the spark electrodes and switches, and confirm a steady blue flame on every burner. On ranges, we also test the oven igniter's current draw and the safety valve. To keep a busy cooktop healthy, wipe spills once the burners cool, keep the caps seated, avoid flooding burners with water when cleaning, and use a soft brush on clogged ports. Families who cook with large pots should also check that pans sit flat and centered, since a tilted pan pushes heat and spills back onto the burner base and the spark switch. If any burner smells of gas without lighting, turn it off; if the smell is strong, leave the house and call the gas utility first.
We repair Samsung, LG, GE, Whirlpool, Frigidaire, Kenmore, Maytag, KitchenAid, Bosch, Electrolux, Haier and Amana, plus Sub-Zero, Wolf, Viking, Thermador and Monogram. We are an independent repair company, and brand names on this page describe the equipment we service, nothing more.
A refrigerator, freezer, oven or range with one worn part is usually worth repairing. A basic appliance with a failed compressor, a rusted oven floor or several problems at once may be better replaced. The technician lays out the facts, and you make the decision.
We serve homes across Duluth: downtown and the Town Green, the neighborhoods along Pleasant Hill Road, Peachtree Industrial Boulevard, Old Peachtree Road, Buford Highway, Satellite Boulevard and McClure Bridge Road, the communities near the Chattahoochee and Sugarloaf Parkway, and the townhomes around the arena. Nearby, we also cover Suwanee, Lawrenceville, Norcross, Johns Creek and the rest of our Atlanta service area. The Atlanta page shows the full area; Florida customers can start at our main page.
Call (770) 407-8854 day or night, or send the form with your ZIP code, and a dispatcher will set your visit. Office: 1201 Peachtree St NE, Suite 2000, Atlanta, GA 30361.
So the visit starts with a likely cause in mind.
In Duluth.
For up to 6 months, parts and labor together.
With EPA 608 certification for refrigerant repairs.
With 15+ years in appliance repair.
We cover the whole city and the Gwinnett neighborhoods around it. Enter your ZIP code in the form, or tell the dispatcher your address at (770) 407-8854.
In Duluth, the dispatcher can book a same- or next-day visit, with the most options for morning calls.
Yes. Clogged ports, misplaced caps and a weak spark are the usual causes, and cleaning or replacing the right part brings the flame back.
Yes. We repair their cooling systems, fans, sensors and controls.
Possibly not. Blocked vents are a common cause. The technician checks airflow, fans and the defrost system before calling anything faulty.
Parts we put in and the labor to install them stay covered for as long as 6 months.
Yes. The Atlanta dispatch line is answered 24/7, and the dispatcher books the earliest available time.
No. 911 Appliance Services is independent and family-owned; the number in our name has no link to public safety. For any life-threatening situation, dial 911.