Roswell, Georgia, sits on the north bank of the Chattahoochee about twenty miles north of downtown Atlanta. Its historic district around Canton Street and the old mill keeps antebellum homes and restored cottages, while the rest of the city spreads into wooded subdivisions from the 1970s through the 2000s, swim-and-tennis neighborhoods off Holcomb Bridge Road and large estates near the river and Willeo Creek. Kitchens range from carefully preserved spaces in historic houses to remodeled open plans with built-in refrigeration and professional ranges. 911 Appliance Services serves Roswell through one Atlanta dispatch line: a dispatcher picks up, helps sort out the likely cause and books the technician.
Call (770) 407-8854 at any hour, or send the form on this page with your ZIP code. In Roswell, the dispatcher can book a same- or next-day visit.

Rather not call? Leave your name, phone and ZIP code — a dispatcher calls you back to set up the visit.
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built-in, counter-depth and freestanding refrigerators that warm up, leak or frost.
Read more →basement freezers, freezer drawers and column freezers that lose temperature.
Read more →professional gas ranges, rangetops, glass and induction cooktops.
Read more →You talk to a dispatcher. Day or night, the Atlanta line is answered. Describe the appliance, the brand and model, and what has changed.
We narrow the cause. A few questions about sounds, temperatures and codes point to the likely fault. We explain what you can safely check and how to protect food, wine or floors.
A clear arrival window. For long drives, gates or homes in the historic district with limited parking, tell us so the technician arrives ready.
The technician tests and repairs. Suspected parts are tested on site, the fault is explained, and the repair goes ahead with your approval, using genuine or OEM-approved parts. Parts and labor are under our warranty for up to 6 months.
Historic houses. Homes near Canton Street and Mimosa Boulevard may have kitchens fitted into rooms never designed for modern appliances. Old floors, narrow doorways and original plumbing all affect how a repair is done.
Wooded subdivisions. Neighborhoods built in the 1970s and 1980s off Holcomb Bridge Road, Old Alabama Road and Houze Way are on later generations of appliances, often with original water lines and shutoff valves behind them.
Estates near the river. Large homes near the Chattahoochee and Willeo Creek often have panel-ready refrigerators, wine columns, steam ovens, warming drawers and professional ranges.
Basements and butler's pantries. Many Roswell homes keep a beverage center, a wine cooler or an ice machine in a pantry or basement bar.
Storms under the canopy. Tall hardwoods line most streets, and summer storms bring them down onto lines. Restarts after an outage are hard on start relays and electronic controls.

Working in a historic Roswell house takes a little extra care. Original hardwood and heart pine floors scratch easily, doorways may be narrow, and plumbing and wiring may have been updated in stages over a century. The technician protects the floor before pulling an appliance out, checks the outlet, gas connection and water supply behind it, and slides it back without pinching lines. If we find a supply problem that is not part of the appliance, such as a corroded valve or a scorched outlet, we explain it so you can have it handled. It also helps to tell the dispatcher in advance if the kitchen has been restored with original materials, such as soapstone counters or plaster walls close to the appliance, so the technician plans how to work around them without damage.
Built-in refrigerators and wine columns rely on small grilles for airflow, and dust on the condenser is the most common reason they run warm. On a visit, the technician cleans the condenser, tests the fans and sensors in each zone, checks the defrost system and door seals, and confirms each section returns to its setting. When a wine unit warms up, keep the door shut; a slow temperature rise does far less harm than opening it again and again.
We repair Sub-Zero, Wolf, Thermador, Viking, Miele, Gaggenau, Monogram, JennAir, Bosch and Fisher & Paykel, as well as Whirlpool, GE, Frigidaire, Samsung, LG, KitchenAid and Electrolux. 911 Appliance Services works independently of these companies; the list shows only what we can repair.
Built-in and premium appliances are designed for service, and replacing one can mean custom panels and cabinet changes, so repair is usually the better path. For a simpler model whose sealed system has failed, or one with several problems at the same time, a new appliance can make more sense. The technician lays out the facts, and you choose.
We serve homes across Roswell: the historic district along Canton Street, Mimosa Boulevard and the mill, the neighborhoods off Holcomb Bridge Road, Old Alabama Road, Houze Way, Hardscrabble Road, Crossville Road and Woodstock Road, the communities near the Chattahoochee and Willeo Creek, and the Martin's Landing and Horseshoe Bend areas. Nearby, we also cover Alpharetta, Milton, Sandy Springs, Marietta and the rest of our Atlanta service area. See the Atlanta page for the full list of cities; Florida homes are served from the main page.
Call (770) 407-8854 any hour, or send the form with your ZIP code, and a dispatcher will set up the visit. Office: 1201 Peachtree St NE, Suite 2000, Atlanta, GA 30361.
Before a technician is sent.
In Roswell.
On parts and labor for each repair.
EPA 608 certified staff handle refrigerant work, in a family-owned company with 15+ years of experience.
Yes, all of Roswell and the nearby parts of north Fulton. The ZIP check in the form confirms it, or ask the dispatcher at (770) 407-8854.
In Roswell, the dispatcher can book a same- or next-day visit, with the most options for morning calls.
Yes. We repair built-in refrigeration, wine columns, steam and wall ovens, rangetops and professional ranges.
The technician protects the floor before moving anything and takes care with narrow doorways and old lines.
Often it only needs a proper descale, but a failing sensor or clogged inlet can also cause it. The technician checks both.
The parts we fit and our labor, for as long as 6 months.
Yes. The Atlanta dispatch line is answered 24/7, and the dispatcher books the earliest open slot.
No. 911 Appliance Services is an independent, family-owned company; the name is not connected with public safety. If a life is ever at risk, dial 911.